When I say "bye" instead of "have a nice day", that means I thought you were an asshole.
It's kind of sad when you return things you've used to death. Nothing is meant to last forever.
When you hand me only change for a $3 total and get mad when I miss count it the first time, I'll think you're a bitch.
Don't just give me your phone number super fast without me even asking... I need to get to a certain screen. I'm not a magical 10 digit number rememberer and the computer is not a magical phone number taker.
Don't yell at me when you are angry at how the company does something. I'm a cashier. What do you think I can do about it?
See the light above the register? That means I can check you out there. I'm working on something else at the register I'm standing at.
That return? Yea, I can do that for you here at the register. You don't need customer service. Don't act so snotty as if you know whether or not I can help you.
See that big wall that is a quarter of the store with all those things you are asking for hanging on it? Also, those really big words that spell out what you are looking for? Yea, it's over there.
That's a nice license. I didn't ask for it. I don't care.
Pushing your trash towards me will not make me throw it away. Use your words.
I promise I won't steal your card or write down or magically remember all the numbers. But I do need to see it if you want pay!
People write checks.... Really?!
Where is that really obscure, really specific thing we might or might not carry in this huge store? I have no clue.
When I ask for your phone number, tell me your area code. This is a national store. I need it.
Please don't laugh in my face when I tell you about a survey where you might win money. It's kind of mean.
I judge you when you take a bag for one item. Especially you, sir, who wanted two bags, one for each small item.
I'm sorry you can't hear me and make me repeat everything I ask. Maybe you should look into hearing aids. Everyone else can hear me fine.
I don't mind swiping credit cards for people because I need to see the card, but handing me debit cards is kind of ridiculous. Do you want to tell me your pin so I can type that in for you too?
Get off your phone. I am a person, not a machine and I do actually need your attention.
Oh really? You'll buy a million cork boards if you win the survey money? What an original joke! Also, I doubt it.
How about a little respect? You don't know who I am, how long I've worked here or why I am working here. Just because you do not work retail does not mean you are better than me or that I am an idiot. I'm a person. I have a college degree. I could care less about kissing your ass, helping you out, or being nice to you when you can't treat me like a human being.
Inspired by BelleRenee's post on The Types of People Who Drive Your Barista Bonkers.
I could not agree more, I am returning to retail and am a little scared!
Very well said! While I'm not currently working retail, I've definitely been there done that! I really hope I don't have to go back to retail again. :)
Oh, thank you so much for reminding me why I don't work retail anymore.... good luck and I hope your experience with it is short!
Ha! I worked retail for years upon years, and I love this. If I were president, I would make a law that would make everyone work retail over the holidays during one year of their life. I think then the world would be a better place.
this is hilarious! although not, because I am sure it was not funny for you at the time. but blogging it is a great outlet for frustrations. i don't work retail, but still, there are days when i simply can't tolerate the public at large!
I worked retail for many years and have first-hand experience with all of these situations!
I do hope that at least once a day (well, once a week is more plausible) you have a customer who is someone like me - a former retail worker who remembers how horrible it can be and tries her best to make sure that YOU have a good experience with ME!
Oh, love. I so wish I'd written one like this back when I was bartending!
xoxo
AMEN. Especially the cell phones. Seriously, WHO said that was okay to do? Can I cut them?
I generally hate people who talk on their cell phones in public places, but certainly when they are interacting with other people. It is plain rude.
I love the people who work retail or cashier at the places I shop the most. To the point where I wish I could get a job with them. Seriously, when I can afford to put my boy in school, I would love to just be a cashier. And I worked retail when I was younger but I have always noticed how much of an ass people can be, we all have to wait in line, don't make it worse for everyone especially the employees. I know all the people who work at my local supermarket. I'm there with my son like every other day. It would be stupid for me to see the same store employees like every week and act like I don't know them already. I don't know where you work but you must encounter the same people over and over and over. Hopefully by now, they are nicer to you, you still provide them with a service that you are happy to perform for them. People can be such wads sometimes.
I worked in retail to put myself through college and your post here pretty much sums up how I felt about the entire experience.
oh man do i remember these days. i worked at a wal mart when i was in high school... and people would treat me like i was either retarded or below them... umm hello, who is the one shopping for clothes at wal mart people...